
Online pharmacy and building right software
From a technical / technological point of view, however, it is essential that the pharmacy makes a well-reasoned choice, right from the initial phase. Unfortunately, it often happens that the owner relies on the cheapest solution on the market, unaware of all the operational repercussions that may arise, due to the few integrations with the “pharmacy ecosystem” of a standard e-commerce Best Rx pharmacy management system.
The pharmacist thus risks finding himself with a tool that has several negative impacts on the daily operation of his pharmacy. We mention the main ones: for example, the need for manual insertion of photographs and descriptions of the thousands of references in the catalog; the manual management of all billing activities; the misalignment of e-commerce with the stock of products in the warehouse, with the risk of receiving negative reviews for orders that cannot be processed.
But the greatest risk remains that of having a platform that is not updated with the interpretations of the Revenue Agency, with respect to the indications for the production and management of accounting documents. with the risk of receiving negative reviews for orders that cannot be processed. But the greatest risk remains that of having a platform that is not updated with the interpretations of the Revenue Agency, with respect to the indications for the production and management of accounting documents. with the risk of receiving negative reviews for orders that cannot be processed. But the greatest risk remains that of having a platform that is not updated with the interpretations of the Revenue Agency, with respect to the indications for the production and management of accounting documents.
And what are the challenges from an organizational and logistical point of view (warehouse, parcel preparation, shipping and so on)?
From the organizational point of view, the main opportunity is to be able to use the human resources that the pharmacy already has, in order to manage the activity of preparing packages. The pharmacy can, in fact, begin to preside over the online sales channels by having its warehouse operator carry out the operational activity, with a very fluid and streamlined warehouse management: thanks, in fact, to the possibility of making reliable sales projections, the pharmacy it procures goods based on the progress of requests, which therefore remains in storage for only a few hours, thus avoiding overcrowding of the warehouse spaces.